Excellent service by Loan Officer Kathy Thews...very professional and easy to reach. I actually had shopped 2 other lenders for the loan and neither came close to the customer service provided by Kathy.
What you don t know could hurt you if you don t give Kathy at CCM a call or send her an e-mail to see how she can help you.
The process was smooth. I provided everything that was asked for and Kathy took care of the rest to make it happen.
My experience with Country Club Mortgage was excellent! The loan officer Kathy Thews was phenomenal at answering all the questions that I had regarding my loan. She was very patient with me and she was very thorough in explaining the documents that I had to sign. She was available any time that I needed her or if I had questions. She was always a professional and a pleasure to work with. I would highly recommend Kathy Thews and Country Club Mortgage to anyone who is the market to purchase a home.
Quick professional service
Received professional and transparent service, continue to offer an honest and ethical mortgage business.
Kathy did an amazing job for my wife and I when we decided to go with Country Club Mortgage. She guided us every step of the way, she was very friendly.
Very professional and closed on time.
Kathy and her team were very helpful not only in the professional manner but very flexible and understanding that my time was just as valuable as theirs. The whole process process felt unrushed and pleasant.
Working with Kathy has made this the easiest experience yet. I really appreciate her diligent communication and transparency through the entire process. I plan on recommending her and will definitely use her again for any future transactions.
Kathy and her crew are AWESOME!
Awesome crew, professional and courteous, made the purchase of our home comfortable and answered all my questions.
Thank you Kathy.
Based on my experience with having every question answered and every step explained in great detail, I feel confident that anyone referred to Kathy will be taken care of.
Kathy is very professional
The process was simple and easy.
I am very thankful for Kathy Thews s professional, responsive and honest assistance with the whole mortgage process from beginning to end. She made herself available to me via any method of my choice - email or cell phone, which I appreciated and took advantage of. I am grateful for all of Kathy s work she devoted to my family s purchase of this home.
My experience with Country Club was different than my previous experience with other lenders I've dealt with in the past. Kathy, the loan officer, explained everything clearly and she was very friendly and understanding with my concerns and questions.
Honesty and kind helpfulness
I recently spent 6 long painfully frustrating months attempting to refinance my primary residence with an online mortgage lender. A few months later when the need to refinance a second property presented itself I knew who not to call. Instead a friend referred me to John Kimbrough and Country Club Mortgage. John and the team were able to quickly process my loan with competitive rates and close within 30 days. If I had a question, John was there to guide me every step of the way. My experience with John Kimbrough and Country Club Mortgage was positively outstanding. Next time I need a mortgage loan, John will be the first person I call.
I've worked with Kathy in the past and she is a straight shooter.
Communication was exceptional, timely response to any questions, east to contact.
Kathy made the process smooth and painless!!!
Thank you very much.
Kathy made the whole process easy. She kept us informed all along the way. With interest rates being so low and the amount of refinancing going on it could have been easy to get lost along the way. Kathy kept us informed and made sure everything progressed as it should. We are very happy that she too so good care of us.
We are very pleased with Kathy Thews and enjoyed working with her.
Kathy was very personable and professional.
Kathy has always been straightforward and honest with us
I like that Kathy gave me the best possible loan and I got a great interest rate.
We are extremely pleased in the service we received from John Kimbrough and Country Club Mortgage. Throughout the process, John was helpful, honest, and transparent. We appreciated the fact that we felt Country Club Mortgage was looking out for our best interest.
John and staff were great to wok with and will work with him in the future. Good job John!
Working with Kathy was great - super efficient, professional, and knowledgeable!! I would happily work with Kathy and Country Club Mortgage again and/or refer her to a close friend or family member.
Kathy was really helpful, thorough, and knowledgeable.
Kathy Thews!! She is amazing . Always communicating with me what was needed and also the progress . Made refinancing my home so seemingly!
My wife and I were referred to Country Club Mortgage by our friend who had just gone through a refi and had an excellent experience. We are very glad we took her advice. Our agent John Kimbrough was awesome. He did his best to get us the lowest rate possible, and he provided great advice along the way. He responded promptly to all of our questions. He was always cordial and friendly. It was a pleasure inasmuch as a refinance can be. We absolutely recommend him.
Great customer service! Kathy Thews really cares for her clients & goes the extra mile
Kathy was so helpful and professional and felt she gave us a 110% I want that for The people I referred.
Kathy and Country Club Mortgage Is fast knowledgeable In all programs assistance to help you buy your home.
Kathy was clear in her explanations for each step of the process. She knew this was my first loan so worked hard with me to ensure I understood each step.
They provided professional service and the lowest rates.
Just great people, and professional.
Very helpful and understanding for first time home buyer
Kathy Thews she was really attentive and just did an outstanding job!
Kathy is truly a credit to the team at CC mortgage. She was prompt, friendly and always professional
The rate was delivered as promised. Paperwork was timely and as agreed. Kathy explained everything so clearly.
I could not have gotten my home closed without a LOCAL lender whom I can reach via cell phone (not some 1-800 #). We encountered unexpected delays when items came up in the inspection report, which derailed our estimated timeline. The seller was furious, demanded an impossible 3-day close (or cancel), and surprisingly, at the literal last hour before a wire cutoff time on the 3rd day, Country Club Mortgage (Kathy Thews) got the deal done. This wasn t normal so I wouldn t recommend testing them to see if it can be done again! In short, I learned a valuable lesson about the POWER of a local lender: their ability to get the job done by doing whatever it takes (talking to her company owner to expedite, calls on the weekends, etc) is invaluable. Like many, I' ve seen so many advertisement of national lenders with their unheard of low rates; however, I understand that once you become qualified, the nickel and dime charges appear, the rate increases to a market standard, and the 1-800 number hold times are unwarranted. Country Club s rate was very LOW, and it stayed the same from start to finish (didn t increase). A+ CCM and thanks again!
The best advice I got about buying a house for the first-time was to shop around for a mortgage lender. I went down the list and found Lupe Mendez at Country Club Mortgage. She stood out because I had found her on county and statewide lists as an expert on first-time home buyer programs. She was just as excited as we were with our first home purchase. At every step of the way she took the time to explain every step. And when we had questions, even late at night, she and her team responded. We couldn’t have asked for a better introduction to the home buying process. Thank you, Lupe!
The positive chemistry amongst the team was a great observation. I also appreciated great communication, Thanks Jim
Country Club Mortgage made the process of buying our first home painless and simple. Everyone is gracious and they all go above and beyond to answer any questions you have and make you fell at ease with the whole process. Thank you John!
Leo helped us tremendously. He helped us jump thru the hoops & overcome obstacles that we had no idea could arise. If everyone at Country Club Mtg is as dedicated to their clients as Leo is, I would not hesitate to work with this company again.
The whole process was quick and efficient. Asa helped us understand our options and we never felt rushed. He was also available to meet at hours that worked with our schedule.
We are very happy with the job Kathy did for us.
Cindee was amazing throughout the entire loan process. She helped us through the process every step of the way. I would highly recommend her to anyone looking to buy a home.
Kathy, Gracie as well as rest of Staff were very helpful and patient
I appreciate Lupe’s dedication to helping my loan go through. I spoke with numerous other lenders during our home purchase and Lupe came across as genuinely sincere and very personable. She was also available during the entire home purchase process making it possible to be informed at every step of the way. Lupe was awesome!!
Asa was not just friendly and professional, but made everything easy for us. Buying a home is stressful enough as it is, and going through the loans process is a headache no matter what, but having Asa help me out and reassure us through everything was a blessing. The customer service he provided exceeded my expectations greatly and if we decide to sell and buy again there’s no one else I would rather go through.
Barb walked us through the whole process clearly and answered all of my questions
Lupe was amazing and patient with us with our search in buying our home. She was always there for us with any questions we had and helped us determine the exact costs for our down payment and closing costs.
Kathy was amazing and a great help. Very professional!
Loan Consultant (Ms Thews) was wonderful to work with.
I really love Kathy's high integrity!
Kathy was awesome, very informative and professional. I would totally recommend her to friends and family wanting to purchase their home.